

You will receive a text notification within 5 minutes containing your mobile number. How can I know that my transaction is successful? I've completed the upgrade process and I restarted my phone. You have 5 unsuccessful attempts allowed for 1 day. How many incorrect attempts is allowed when entering the upgrade code? Be sure that the capitalization of upgrade code are correct. I've entered the 6-character upgrade code, but it is rejected. If it still didn't worked, your phone might not be compatible for sim upgrade, try other phones especially LTE-capable phones. There are mobile phones that has faster set-up time than others. Just wait for the menu to occur for at least 5 minutes. Is there a problem with the SIM or my phone? I've inserted my new TM LTE SIM, but the self service menu didn't occur. You can request again for the next 24 hours. You can request an upgrade code for 5 times. If you didn't still receive the upgrade code, wait for 5 minutes before trying again. Be sure that the keyword and access code are right. I already sent UPGRADE to 8080, but I didn't received the upgrade code. Just text GO to 2951, and save all the settings you will receive. But, to have a faster internet experience, your device must be LTE-capable and you're in LTE-covered areas. Yes, it will work on all cellphones or handsets types. The 1GB data freebie is only available to non-LTE to LTE upgrade.Ĭan I use the Prepaid LTE SIM to all handsets/phones? If your SIM is already LTE and you're trying to upgrade it again, you will not get the freebie. You will get your free 1GB surfing valid for 3 days once your non-LTE SIM was upgraded to LTE.
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How to Claim FREE 1GB data valid for 3 days? Text SIM CHECK to 8080, and you will receive an SMS saying whether your SIM is LTE or not.

How to Verify the LTE capability of the SIM? TM LTE SIM Upgrade Frequently Asked Questions
